Contact

Contact & Support

At Solid Ground Candle Co., we value clarity and direct communication. Whether you require logistical support with an order or technical details regarding our fragrance profiles, our team is committed to providing accurate information.

• Direct Email: solidgroundcandleco@gmail.com

• Standard Response Time: We prioritize all inquiries and typically respond within 1–2 business days (Monday–Friday).

• Wholesale & Partnerships: For information regarding bulk distribution or wholesale opportunities, please contact us via email with "Wholesale" in the subject line.

Operational Tip: For the most efficient assistance regarding an existing shipment, please include your Order Number in the subject line of your email.